FREQUENTLY ASKED QUESTIONS

Answers to our most frequently asked questions are just one click away.

Discover answers to common queries with our comprehensive FAQ section. Explore frequently asked questions about our products, services, policies, and more to quickly find the information you need. Whether you’re a new customer or a returning visitor, our FAQ page is designed to provide clear and concise solutions to your most pressing concerns.

Additionally, if you can’t find the answer you’re looking for, our FAQ page provides guidance on how to contact our customer support team for further assistance. We value your feedback and continually update our FAQ section based on your inquiries and suggestions to better serve you.

Do you offer any guarantee?

Yes, for repairs, we offer a 12 Month guarantee. In the event there is any issues with work undertaken, we will fix it free of charge within 12 months from the date of invoice.

Are you part of a larger group?

Yes, we are part of a National Franchise group that supports each team member with technical and business know how to ensure they provide the customer the very best service.

Are you insured and police checked?

Yes, all our operators undergo police checks before they can operate a Leading Patch & Paint franchise and are insured for $20M public liability damage.

Are you punctual?

We pride ourselves on being on time all the time, however on the odd occasion, things happen, so we will endeavour to call you up and let you know as well as an estimated arrival time.

Can you offer suggestions and different options?

Yes, if you are unsure of what to do in a situation, we can offer you an opinion based on the many years of practical on the job experience to help you make the best decision.

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